Experience
Roles and results, most recent first.
Payments system migration
Governance and go-live for moving a Tier-1 bank's bulk corporate payments off its core banking system.
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Cards and payments
Ran the card portfolio and cross-border payments, including the move to Cambodia's updated national QR standard, KHQR 2.0. A cashback campaign tripled monthly Visa card spending within six months, above target.
Mobile bank launch
Led the digital programme and team that launched goWave, the bank's mobile bank, and grew its use.
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Premier banking
Rolled out a monthly Premier membership fee across all 9 regions, a new source of fee income, with a customer review process agreed with Group Compliance.
Faster loan approvals
Designed the credit card and personal financing process on the bank's new loan platform, and worked with three comparison sites, including RinggitPlus, to open it to online applicants.
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